Control operations, issues, and workflows from one place.
Zey Sale ORM keeps your operations running smoothly — track issues, route tasks, escalate problems, and watch performance in real time.
Issues & tasks By priority
Operations management that prevents problems
ORM connects your orders, customers, and team. When something goes wrong — a late delivery, a complaint, a stuck task — it is logged, assigned, and escalated automatically so it never gets forgotten.
Catch every issue before it grows.
Log order problems and customer complaints in one tracker — with clear status and ownership.
Issues & tasks By priority
Route work and escalate automatically.
Define how tasks flow and let escalation rules step in when deadlines are at risk.
Workflow Complaint handling
See how your operation really performs.
Track resolution times, workload, and quality so you can keep improving.
Staff performance This week
Resolution time Trend
Run operations with confidence
The tools your team needs to handle issues, tasks, and quality at scale.
Operations management
A single hub for everything happening behind the scenes.
Order issue tracking
Capture and resolve order problems quickly.
Complaint handling
Turn customer complaints into resolved, logged cases.
Staff workflow
Define how work moves from one person to the next.
Task assignment
Assign tasks with owners, priorities, and due dates.
Escalation system
Automatically raise issues that miss their deadline.
Activity logs
A full audit trail of every action and change.
Performance monitoring
Watch SLAs, workload, and resolution times live.
Performance reports
Measure team output and operational quality.
Make fewer mistakes, every day
Give your operations team the structure to handle issues, tasks, and escalations with ease.